Climate Resilient Service Delivery

Aim: To explore the use of scenarios and scenario planning as a tool for climate change adaptation decision-making, with a particular emphasis on the local provision of community services to heat vulnerable populations.

Outcome: This project explored how to build capacity for participants to consider the implications of climate change for a broad range of drivers for their area of service delivery. It considered compounding, coinciding, and ongoing risks – for example, how summer heat, bushfire smoke haze and a pandemic might interact, or how a power outage might function as a business continuity risk for community support services. It also provided a platform to generate imaginative ideas and responses to the challenges facing service providers and local communities across Greater Melbourne.

This led to the creation of a set of scenarios for participating councils to use and integrate into their own internal planning processes; recommendations for climate change adaptation consideration for key service areas; and helped inform the Greater Melbourne Regional Adaptation Strategy.

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